RETURNS & SHIPPING
RETURNS AND CANCELLATION POLICY
All sales made through VOLT GROOMING (VOLT) are subject to VOLT’s return policy. VOLT stands 100% behind our products. If you are unhappy with your purchase, please contact Customer Service to receive an authorization number to return your product within 14 days of receiving your product for a refund, exchange or credit. All returns may be subject to restock charge and management approval. Customer is responsible for shipping cost of the return product.
OBTAINING A RETURN AUTHORIZATION NUMBER
For information about returning a product, please call us at 800-991-4322 or email us at firstname.lastname@example.org. All returns must have a Return Authorization Number (RA#). VOLT cannot track the return if items do not have a Return Authorization Number, and therefore, cannot guarantee a refund. We will provide detailed information regarding your return and help make the process as easy and fast as possible.
Non-refundable items include shipping and handling charges, duties or surcharges, classes or workshops, or final sales and sales items. There are no exchanges or returns on items marked as final sale. No price adjustments given on final sale items.
All orders placed before 11am PST usually ship within one (1-2) business days. Please note, VOLT Holiday Service may be delayed around major holidays.
9.5% sales tax will be applied to orders being shipped to a California address.